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MKT, RESERVAS, SISTEMAS, TALENTO HUMANO,

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MKT, RESERVAS, SISTEMAS, TALENTO HUMANO,

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ASPECTOS OPERATIVOS RELEVANTE DE LA HOTELERIA

Created by

Karin Wendy
Karin Wendy
Bolivia

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MKT, RESERVAS, SISTEMAS, TALENTO HUMANO,
 

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MKT, RESERVAS, SISTEMAS, TALENTO HUMANO,Online version

ASPECTOS OPERATIVOS RELEVANTE DE LA HOTELERIA

by Karin Wendy
1

El producto principal e intangible de una empresa hotelera es:

     
  
  
2

El principio organizativo donde cada subordinado responde ante un solo jefe es el:

           
  
  
  
  
3

Las propiedades con el mismo nombre comercial pero de diferentes dueños son:

     
  
  
4

El primer paso indispensable para diseñar una estrategia de marketing hotelero consiste en:

        
  
  
  
5

La estrategia que busca vender al cliente un servicio de mayor valor es la:

        
  
  
  
6

La comercialización y distribución de habitaciones a través de un tercero se denomina:

  
  
7

La herramienta de selección que permite a ambas partes conocer espacios de interés es:

        
  
  
  
8

El departamento que tiene a su cargo el manejo de la comunicación interna es:

  
  
9

El valor que representa la fidelidad y el respeto en el colaborador se define como:

        
  
  
  
10

Las siglas del sistema informático hotelero conocido como PMS significan:

     
  
  
11

La reserva que se realiza sin que el pasajero otorgue ninguna seña es una:

     
  
  
12

El acuerdo verbal o escrito celebrado entre el hotel y el huésped constituye un:

        
  
  
  
13

14

15

 
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