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Desafío: Medir resultados empresariales

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Desafío: Medir resultados empresariales

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About this activity

Organiza conceptos de evaluación

Created by

Daniela Murillo Monge
Daniela Murillo Monge
Costa Rica

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Desafío: Medir resultados empresariales
 

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Desafío: Medir resultados empresarialesOnline version

Organiza conceptos de evaluación

by Daniela Murillo Monge
1

Herramientas que permiten medir el rendimiento de una organización, evaluando aspectos específicos y comparando con metas.

2

Herramienta que evalúa el desempeño desde varias perspectivas como clientes, procesos internos, aprendizaje y crecimiento.

  
  
3

Instrumentos para conocer la opinión de clientes y colaboradores y detectar fortalezas y áreas de mejora.

     
  
  
4

Presentan datos sobre ingresos, gastos, utilidades y rentabilidad para entender la salud económica.

  
  
5

Evaluar y analizar los efectos de las acciones para verificar si se cumplen los objetivos y el impacto en la organización.

     
     
6

Metas claras que guían las acciones y permiten medir el progreso.

7

Proceso de usar datos y análisis para elegir acciones, en lugar de depender solo de intuiciones.

              
  
     
  
  
8

Uso de la información para ajustar y optimizar la estrategia de forma constante.

  
  
 
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