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Cadena de coordinación turística

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Cadena de coordinación turística

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About this activity

Desvela la clave para un servicio coordinado sin fallos

Created by

jimmy chacon
jimmy chacon
Costa Rica

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Cadena de coordinación turística
 

Cadena de coordinación turísticaOnline version

Desvela la clave para un servicio coordinado sin fallos

by jimmy chacon
1

Aparece cuando una reserva se transforma en experiencia: varias piezas deben encajar, desde la reserva hasta el seguimiento. ¿Qué proceso organiza y conecta recursos, información y personas para que todo salga bien?

Pistas

Pista 3: Se puede representar con conceptos como seguimiento, actualizaciones de registros y comunicación entre proveedores para que la experiencia del cliente sea correcta.

Pista 2: Implica asegurar que la información, los recursos y las personas estén sincronizados en cada etapa del servicio.

Pista 1: Es la acción de hacer que varias partes trabajen juntas para lograr un objetivo común en un servicio.

 
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