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Reto de conceptos de procesos

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Reto de conceptos de procesos

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Conceptos clave de procesos y calidad

Created by

Eco ToteBag
Eco ToteBag
Colombia

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Reto de conceptos de procesos
 

Reto de conceptos de procesosOnline version

Conceptos clave de procesos y calidad

by Eco ToteBag
1

Es la persona u organización que podría recibir o que recibe un producto o servicio destinado a esa persona u organización o requerido por ella.

Pistas

Es destinatario del producto o servicio

Puede ser una persona o una entidad

Es quien recibe el bien o servicio

2

Etapa final de un proceso, donde se analiza el resultado obtenido y se identifican mejoras y realizar ajustes específicos para optimizar un resultado

Pistas

Involucra comentarios y ajustes

Busca optimizar el resultado

Se da al final para mejorar

3

Capacidad para aplicar conocimientos y habilidades para lograr los resultados esperados.

Pistas

Puede ser técnica o profesional

Se evalúa para ver si se puede cumplir

Se refiere a habilidad y saber

4

Proceso sistemático, independiente y documentado para obtener evidencias objetivas y evaluarlas de manera objetiva para determinar el grado en que se cumplen los criterios de auditoría.

Pistas

Evalúa el grado de cumplimiento de criterios

Se documenta y se evalúa objetivamente

Proceso de revisión y verificación

5

Resultado a lograr.

Pistas

Conduce la planificación

Qué se quiere lograr al final

Meta a alcanzar

 
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