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5.2 Tendencias de ITIL

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5.2 Tendencias de ITIL

Quiz

Cuestionario para calificar el punto 5.2 de la unidad.

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itil
34 times made

Created by

Emmanuel Dzul
Emmanuel Dzul
Mexico

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5.2 Tendencias de ITILOnline version

Cuestionario para calificar el punto 5.2 de la unidad.

by Emmanuel Dzul
1

¿Qué significa tendencia dentro del marco de referencia ITIL?

2

¿Por qué es importante ITIL?

3

¿Cuáles son realmente dos puntos a donde llegamos con ITIL?

4

¿Cuál es la manera de saber que se logró la implementación de ITIL?

5

Menciona 2 formas en las que se basa la gestión de servicios de TI

6

¿En qué hay que invertir más hoy en la actualidad en nuestra empresa?

7

¿Cómo está conformadas las 4 capas del modelo de gestión de TI? (Arriba > abajo)

8

Pregunta de regalo: ¿Cuando nació la WWW?