Knowledge AssessmentOnline version Test your knowledge on the items discussed in Lesson 2. by shannon holford 1 In your own words, describe why leadership communication is important to retention. Written answer 2 What are 5 types of Feedback Tools used in our Onboarding Retention Program? Written answer 3 What does GROW stand for? a Goal, Reality, Opinion, Win b Goal, Reality, Options, Will c Guide, Reality, Options, Will d Guide, Reveal, Options, Win 4 What is the best way for managers to connect with their staff? a 1:1 Meetings b Coaching c Onboarding Survey d Stay Interview 5 If an employee doesn't pass the 90 Day Initial Review Period they should be terminated. a True b False Feedback 1 If your answer had any of the following statements written in someway, count this answer as correct. 3 Find a goal, look for the obstacles in their reality, together come up with options to overcome those obstacles, and summarize the plan to give them the will to succeed. 4 1:1 time is the best way for a manager to connect and learn more about each individual staff member. 5 We should always look at the person individually and see if they would be successful elsewhere in the organization.
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