ITS403-CBT1Online version computer based test by ghazwa moukaddem 1 The final step to assure quality in the software development process is to a Implement Continuous Improvements b Measure Results c Identify the Organization Goals d Select Quality Management Software 2 ________ is the process of defining the dangers to individuals and businesses. a Risk Analysis b Feedback c Magnitude d Likelihood 3 _______is a document that contains a demand to modify a product or a system. a Change Implementation b Change management t c Change Request d SLA 4 The management of changes done to a document is called ______ a Version control b Audit trails c Magnitude d Likelihood 5 _________________ means defining and implementing procedures and technologies to deal with changes in the business environment and to profit from changing opportunities a Change management b Change approval c Version Control d product recalls 6 Changes can be introduced everywhere for proper growth and effectiveness. It can be implemented in ______ a Technology b Product c Quality d All of above 7 ___________is a change which involves small correction or refinement to an existing requirement which will have small impact on the deadline or budget a . Change request b Changes inside of scope c Change management d Changes outside of scope 8 The end result of risk management is a To reduce risk to an acceptable level. b To minimize cost to the company. c To eliminate danger to the public. d To solve the risk 9 Change management process typically consists of different procedures: a A. Request for change>> Change approval>> Change implementation>> Change planning>> Closure b B. Request for change>> Change planning>> Change approval>> Change implementation>> Closure c C. Request for change>> Change planning>> Change implementation>> Closure d D. Request for change>> Change planning>> Change approval>> Closure 10 Specialists follow this procedure when they perform production tests after changes have been implemented: a Change planning b Change approval c Change clousre d Change request 11 In which phase of the change request, you can define your change management strategy and team: a Phase 1 b Phase 2 c Phase 3 d Phase 4 12 Feature of Change Management is: a Reason b Individual Change c Growth d All of the above 13 Change that figure1 represent a Incremental change b Inside change c Step change d Outside change 14 Block no. 1 represent a Future state b Implementation state c Current state d Transition state 15 Block no. 2 represent a Future state b Implementation state c Current state d Transition state 16 Block no. 3 represent a Future state b Implementation state c Current state d Transition state 17 Change planning be employed by ______ to prepare the implementation plans for changes. a Client b Manager c Change coordinator d Change approvers 18 Which one in NOT a Change management requirement? a Team b Process c Tools d Method 19 In which phase of the change request, you can collect and analyze feedback? a Phase 1 b Phase 2 c Phase 3 d Phase 4 20 Which phase number represent the Reinforcing phase? a Phase 1 b Phase 2 c Phase 3 d Phase 4 21 Which type of change request is mandatory and must be completed? a Critical priority change request b High priority change request c Medium priority change request d Low priority change requests 22 ______ is information about reactions to a product, a person's performance of a task. a Letter b Plan c Request d Feedback 23 Which one of the following is NOT a feedback resource? a Surveys b Emails c Request d Interviews 24 Which one of the following is NOT an advantage of using change management? a Failure b Fast response c Low risk d Effectiveness 25 Change management is useful for an organization as it will led to: a Loss of employee b Low moral c Failure d High growth
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