Safe Crisis Management TermsOnline version Participants will be able to test their SCM terminology knowledge. by Tammy Poff A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Starts with A causing injury (emotional, physical, sexual, or neglect) intentionally or unintentionally to an individual Starts with B Starts with C behavior related to unresolved issues within the environment Starts with D conversation between two or more people that should occur with an individual after a behavioral incident which may involve emergency safety interventions; should also occur with staff, the parent, guardian or legal representative (as appropriate), the group, and any outside agency workers Starts with E being aware and able to manage the surroundings Starts with F determining the purpose of an individual's behavior Starts with G a formal avenue to lodge a complaint Starts with H being balanced Starts with I Contains J direct, socially unacceptable, often repetitive behavior that causes minor to moderate physical injury; wide ranging and include the following: branding, bruising, burning, cutting, head banging, etc. Contains K Starts with L legal responsibility for actions or lack of actions Starts with M Starts with N forgetting, withholding, knowingly ignoring services and/or performing incorrectly which may result in harm Starts with O medical condition resulting in soft, brittle bones Starts with P non-verbal intervention which allows staff to use distance to interrupt, prompt, de-escalate and/or change a behavior Contains Q response(s) designed in advance and implemented specifically with the intent to change a behavior Starts with R behavior which can be prompted or chosen instead of the behavior of concern; reinforces the function Starts with S an acronym used to remember the elements of attending that include: show awareness and interest, open posture, lean towards the sender, eye contact considered, and relax while attending Starts with T behavior that is often related to a past traumatic experience, which is triggered by a current stimulus Starts with U include those things staff should be doing all day, every day; these principles and practices are essential for establishing and maintaining healthy relationships and a positive culture Starts with V set of communication skills to help the individual correct their behavior (includes encouragement, discussion, and direction techniques) Contains W reinforcing an individual's efforts and actions Contains X lack of oxygen caused by interruption in breathing which may cause unconsciousness or death Contains Y used in the treatment of psychiatric illnesses; usually to affect thinking, mood, and/or behavior Contains Z distance and location (at least leg's distance away from an individual) that decreases potential for physical harm and provocation
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