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Alphabet

Pasapalabra de Atención al cliente

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Pasapalabra de Atención al cliente

Alphabet

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About this activity

Repaso de vocabulario

Created by

Belen Romero
Belen Romero
Spain

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Pasapalabra de Atención al cliente
 

Pasapalabra de Atención al clienteOnline version

Repaso de vocabulario

by Belen Romero
A
B
C
E
F
G
H
L
M
N
P
Q
R
S
T

Empieza por A

Actitud cortés y respetuosa hacia los clientes para generar confianza y satisfacción.

Empieza por B

Registro donde se almacenan los datos de los clientes para personalizar el servicio.

Empieza por C

Habilidad para transmitir mensajes claros y comprensibles en la atención al cliente.

Empieza por E

Ponerse en el lugar del cliente para comprender sus necesidades y preocupaciones.

Empieza por F

Tipo de cliente muy curioso

Empieza por G

Proceso para resolver reclamaciones de manera efectiva y profesional.

Empieza por H

Habilidades sociales

Empieza por L

Tipo de cliente que se lleva mucho tiempo para pedir

Empieza por M

Técnicas para resolver situaciones difíciles con clientes.

Empieza por N

Conjunto de expectativas y deseos que una empresa debe satisfacer.

Empieza por P

Adaptación del servicio según las preferencias de cada cliente

Empieza por Q

Opiniones malas de los clientes que ayudan a mejorar el servicio.

Empieza por R

Habilidad para solucionar inconvenientes de manera rápida y eficiente.

Empieza por S

Sensación de agotamiento por mucho trabajo

Empieza por T

Red social actual muy útil para la atención al cliente

 
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