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Guest Programs Quiz

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Guest Programs Quiz

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Let's demonstrate our knowledge while having fun!

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Gaby
Gaby
United States

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Guest Programs Quiz
 

Guest Programs QuizOnline version

Let's demonstrate our knowledge while having fun!

by Gaby
1

Is it necessary to celebrate the tier level of a newly enrolled guest?

2

Provide two acceptable pieces of information to verify a direct guest as per the Siebel Loyalty Verification Guide?

3

Which information can be used to locate a CAS # besides the first and last name of guest?

4

What relationships can be added to receive an equivalent tier status?

5

How many days can the C&A points take to be added to a guest's profile after sailing?

6

Can a travel partner enroll a minor in the CAS?

7

How duplicate profiles can be found?

8

When is the latest an amenity can be added or changed on Siebel?

9

Is documentation required to add or remove a spouse in a relationship?

10

Is any limitation for submitting past cruise point requests?

11

Can guests accumulate Drink vouchers or roll them over the next day if not used?

12

Does the flexible arrival apply for all tiers?

13

Can Crystal Block requests made at any time?

14

If RoyalUp offer is accepted, will guests earn Crown & Anchor points at the rate associated with the upgraded stateroom category?

15

After I make redemption for onboard credit, how long does it take to be applied to my reservation?

16

How can I view my credit card points?

 
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