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The RYZE Rundown

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The RYZE Rundown

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About this activity

Test your knowledge on the latest RYZE updates!

Created by

She Saba
She Saba
Philippines

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The RYZE Rundown
 

The RYZE RundownOnline version

Test your knowledge on the latest RYZE updates!

by She Saba
1

True or False: The capacity for each rep has been lowered from 2 to 1! This change means that everyone will breeze through their personal queues much quicker, and we’ll be able to respond to our customers even faster.

2

What is the correct process for changing your status before taking a break?

3

What could you find in the CS University in Notion? (Check all that apply)

Choose one or more answers

4

Recently, we've added a "Wholesale" application link to the footer of the website for those interested in selling RYZE at their cafe or store. True or False: The "Wholesale" link is currently available in the footer of our website.

5

How should you handle a customer inquiry about their Social Giveaway prize?

6

A customer is asking how they’ll know if they’ve won the Social Giveaway prize from a contest that was held exclusively on FB. What should we advise the customer?

7

What qualifies a customer to be eligible for the Gift Card Incentive related to a foreign object report? (Select all that apply)

Choose one or more answers

8

True or False: We should inform the customer about the Gift Card Incentive once a foreign object is reported.

9

What free items do customers receive during the Easter Sale with every Starter Kit or Bundle purchase? (Select all that apply)

Choose one or more answers

10

True or False: The Ritual Set is not included in the Easter Sale promo to receive the freebies.

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We do not proactively inform customers about the gift card. This decision is handled after a PM team review.

The Ritual Set is included in the promo and qualifies for the freebies.

 
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