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Desafío de Atención al Cliente

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Desafío de Atención al Cliente

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Played 13 %Accuracy 100 Average time 01:24
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About this activity

Pon a prueba tus conocimientos sobre la atención al cliente y descubre quién lo hace mejor.

Created by

Solangy
Solangy
Colombia

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Desafío de Atención al Cliente
 

Desafío de Atención al ClienteOnline version

Pon a prueba tus conocimientos sobre la atención al cliente y descubre quién lo hace mejor.

by Solangy
1

¿Cuál de estas frases refleja una buena orientación al cliente?

2

Un compañero está ocupado y no puede atender a un cliente. ¿Qué haces?

3

Un cliente interno te agradece por tu atención. ¿Qué haces?

4

Un cliente se muestra molesto porque no recibió respuesta a su solicitud. ¿Qué haces?

5

¿Cuál es una técnica efectiva para resolver problemas de clientes?

6

¿Qué actitud debe tener un buen representante de atención al cliente?

7

¿Qué es lo más importante en una interacción con un cliente?

8

¿Qué papel juega la formación en atención al cliente?

9

¿Qué se debe hacer si un cliente está enojado?

 
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