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Test Servicios segunda semana mayo

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Test Servicios segunda semana mayo

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Zona 2

Created by

Monica Intriago
Monica Intriago
Ecuador
This game is a version of
Test Servicios segunda semana mayo

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Test Servicios segunda semana mayo
 

Test Servicios segunda semana mayoOnline version

Zona 2

by Monica Intriago
1

El documento generado desde la aplicación Banca Móvil es oficial y contiene una firma digital.

2

. ¿Cuál es la acción que debe realizar el Ejecutivo de Servicios Transaccional al finalizar cada transacción en ventanilla?

3

¿Qué mensaje debe comunicar el Ejecutivo como parte del script de migración?

4

Que debe mencionar el asesor o gestor sobre el Diferimiento de consumos con tarjeta de crédito ?

5

Qué es la experiencia del cliente

6

Cuáles son los atributos de experiencia de Banco Pichincha?

7

Cuál es una de las transacciones de autogestión que se debe promover a través de la Banca Móvil?

8

Que se debe evitar hacer si un cliente ya generó su certificado bancario por la APP?

9

Que pasa si un cliente tiene una cancelación de tarjeta de crédito con código 88.

10

Que debe hacer un colaborador si una transacción con tarjeta no puede realizarse en Banca Móvil?

 
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