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Can You Communicate Clearly?

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Can You Communicate Clearly?

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About this activity

English for Virtual Assistant

Created by

Ganesha Hardhoni
Ganesha Hardhoni
Indonesia

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Can You Communicate Clearly?
 

Can You Communicate Clearly?Online version

English for Virtual Assistant

by Ganesha Hardhoni
1

Question 1: You receive this client message: “Can you move the Zoom call from 10am to after lunch tomorrow?” What’s the best response?

2

Question 2: Your client says your last task had a few errors. What should you say?

3

Question 3: Which phrase is most useful when you’re not sure what your client wants?

4

A client asks you to “update the report with last month’s figures.” What’s the best way to confirm?

5

What can happen if you don’t confirm unclear instructions?

Feedback

Make sure this response is clear, specific, and shows confirmation. You're not just saying "yes"—you provide a suggested time and ask for confirmation.

The answer should show professionalism and willingness to improve. It keeps the conversation positive and action-focused.

This is polite, clear, and shows you care about getting it right.

Clear confirmation with specific details ensures no misunderstanding.

Miscommunication can damage your professional image and waste time.

 
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