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Hotel Troubleshooter Quiz

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Hotel Troubleshooter Quiz

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About this activity

Test your hotel problem-solving skills.

Created by

Ayshe Hadzhieva
Ayshe Hadzhieva
Turkey

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Hotel Troubleshooter Quiz
 

Hotel Troubleshooter QuizOnline version

Test your hotel problem-solving skills.

by Ayshe Hadzhieva
1

A guest complains of a noisy room. What's the best first action?

2

The A/C stops cooling in a room. Immediate action?

3

Housekeeping missed a laundry pickup. Next step?

4

A guest reports missing items in the room. Action?

5

Towels and linens aren’t replaced after cleaning. Response?

6

Guest can’t connect to hotel Wi-Fi. Remedy?

7

Overbooking occurs. How to handle?

8

Guest complains of poor sleep due to pillows. Solution?

9

Guest arrives late and room isn’t ready. Best action?

10

Fire alarm goes off mistakenly. How should staff respond?

 
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