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Desafío de Soporte Técnico

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Desafío de Soporte Técnico

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About this activity

Pon a prueba tus conocimientos sobre herramientas y software de gestión de soporte.

Created by

eldy vasquez valles
eldy vasquez valles
Peru

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Desafío de Soporte Técnico
 

Desafío de Soporte TécnicoOnline version

Pon a prueba tus conocimientos sobre herramientas y software de gestión de soporte.

by eldy vasquez valles
1

¿Cuál es una herramienta común para la gestión de tickets de soporte?

2

¿Qué software se utiliza para el seguimiento de problemas en proyectos?

3

¿Qué herramienta permite la colaboración en tiempo real para soporte?

4

¿Cuál es una función clave de un software de gestión de soporte?

5

¿Qué herramienta se usa para la automatización de respuestas en soporte?

6

¿Qué software ayuda en la gestión de la base de conocimientos?

7

¿Cuál es un beneficio de usar software de gestión de soporte?

8

¿Qué herramienta permite la integración de múltiples canales de soporte?

9

¿Cuál es una característica de un sistema de gestión de tickets?

10

¿Qué software es conocido por su uso en la gestión de incidencias?

 
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