New game
Download
SCORM download
To be used in an LMS (Moodle, Blackboard...)
Regular download
To be published on a website or blog.
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.
Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.
Get Academic Plan
If you wish, you can download a demo game here and test its integration:
Share game
Quiz
Quiz

Calidad en el Servicio

Integrate it into your platform
G. Classroom M. Teams
You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
Download
You have exceeded the maximum number of games you can integrate into Google Classroom with your current Plan.

To integrate as many games as you want in Google Classroom, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
You have exceeded the maximum number of games you can integrate into Microsoft Teams with your current Plan.

To integrate as many games as you want in Microsoft Teams, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan

Calidad en el Servicio

Quiz

Played 0
Create copy

About this activity

RESPONDE LAS PREGUNTAS CORRECTAMENTE COMO SE INDICA

Created by

Amayrani Alfaro Cruz
Amayrani Alfaro Cruz
Mexico

Download the paper version to play

Make your own free game from our game creator
Compete against your friends to see who gets the best score in this game
Make challenge

Top Games

 %
Anonymous
Anonymous
 %
%
%
You have exceeded the maximum number of games you can print with your current Plan.

To print as many games as you want, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Print your game
Calidad en el Servicio
 

Calidad en el ServicioOnline version

RESPONDE LAS PREGUNTAS CORRECTAMENTE COMO SE INDICA

by Amayrani Alfaro Cruz
1

¿Cuál es la principal función del departamento de ama de llaves?

2

¿Qué aspecto es crucial para garantizar la calidad en el servicio del departamento de ama de llaves?

3

¿Las 3 P´s son de Personas, Procesos y Presentación?

4

Son normas básicas de cortesía.

5

La queja es el “momento crítico del servicio". ¿Cuál es el procedimiento indicado para la recepción de la queja?

6

¿Qué herramienta es esencial para el trabajo del ama de llaves?

7

Cualquier empleado del hotel puede tener acceso a las llaves maestras sin restricciones.

8

¿Cómo debe de estar un carrito de limpieza?

9

¿Cómo se mide la satisfacción del cliente en el servicio de ama de llaves?

10

¿Qué tipo de formación es recomendable para el personal de ama de llaves?

 
Are you sure you want to leave the page?

If you leave the page, you will lose your game progress.