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Quiz sobre INTRODUCCIÓN A LAS OPERACIONES DE RECEPCIÓN HOTELERA:

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Quiz sobre INTRODUCCIÓN A LAS OPERACIONES DE RECEPCIÓN HOTELERA:

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About this activity

Pon a prueba tus conocimientos sobre las operaciones de recepción.

Created by

Jose Manuel Gil Rosario
Jose Manuel Gil Rosario
Dominican Republic

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Quiz sobre INTRODUCCIÓN A LAS OPERACIONES DE RECEPCIÓN HOTELERA:
 

Quiz sobre INTRODUCCIÓN A LAS OPERACIONES DE RECEPCIÓN HOTELERA:Online version

Pon a prueba tus conocimientos sobre las operaciones de recepción.

by Jose Manuel Gil Rosario
1

¿Qué documento es clave para iniciar un Check in?

2

¿Qué información es esencial al realizar el check-in?

3

¿Qué es el 'check-out'?

4

¿Qué herramienta se utiliza para gestionar reservas?

5

¿Cuál es un aspecto importante de la atención al cliente en recepción?

6

¿Qué se debe hacer si un huésped presenta una queja?

 
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