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Quiz Accueil Client

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Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

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Quiz Accueil Client

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About this activity

Accueil Client

Created by

Éric Renaud
Éric Renaud
France

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Quiz Accueil Client
 

Quiz Accueil ClientOnline version

Accueil Client

by Éric Renaud
1

Pourquoi la première impression est-elle si importante dans la relation client ?

2

Les biais cognitifs peuvent influencer notre façon de percevoir un client sans qu’on en ait conscience.

3

Quels sont les éléments d’un accueil inclusif ?

Choisissez une ou plusieurs réponses

4

Quelle question est ouverte ?

5

Quels éléments doivent figurer dans une présentation de solution adaptée ?

Choisissez une ou plusieurs réponses

6

Quels avantages sont souvent proposés dans un programme de fidélisation ?

Choisissez une ou plusieurs réponses

7

Une carte de fidélité est utile uniquement pour les clients réguliers.

 
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