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Business partner b1+ unit 6

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Business partner b1+ unit 6

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About this activity

dealing with objections

Created by

Dalma Unrein
Dalma Unrein
Argentina

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Business partner b1+ unit 6
 

Business partner b1+ unit 6Online version

dealing with objections

by Dalma Unrein
1

Client: I’m a bit worried about the delivery timeline. You: I totally ______ your concern and I’ll do my best to reassure you.

2

I am ______ that this investment might seem risky at first

3

Client: The price is higher than I expected. You: That’s a ______ point. Let me explain what’s included.

4

That’s why we offer a 2-year warranty and full customer support. This function of this sentence is mainly:

5

Can I ask you why you don’t feel comfortable ______ the offer right now?

6

How does that ______ to you?

7

If I include free installation, ______ a deal?

8

Does that ______ your concerns, or is there anything else you’d like to go over?

 
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