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Identification

Alphabet

Played 17
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About this activity

Answer it in small letters. One word answer only.

Created by

getcallers janna
getcallers janna
Philippines

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Identification
 

IdentificationOnline version

Answer it in small letters. One word answer only.

by getcallers janna
A
B
C
C
C
D
I
J
L
M
N
R
T
S

Starts with A

to represent for a campaign

Starts with B

an entity that either provides or receives outsourced services to improve efficiency, reduce costs, and focus on core operations.

Starts with C

A company or organization that hires a BPO service provider to handle certain business processes on their behalf.

Starts with C

It is how people in a BPO company share information, solve problems, and provide support to clients and customers effectively.

Starts with C

It is the person who contacts the services for help, support, or information — usually a buyer or user.

Starts with D

A tool that helps agents make phone calls faster and more efficiently.

Starts with I

A conversation between the applicant and the recruiter or hiring manager to assess the candidate’s skills, experience, and personality.

Starts with J

It is the work or position you are hired to do

Starts with L

It is a person or company that could become a future customer, often contacted by sales or marketing agents

Starts with M

It is the process of helping a client attract potential customers through advertising, social media, email campaigns, calls, or content creation.

Starts with N

Written or recorded details made by agents or staff during or after a customer interaction, meeting, or task.

Starts with R

refers to the audio (or sometimes video) capture of calls or conversations between agents and customers or clients.

Starts with T

it is the learning phase where agents are taught how to handle calls, use tools, follow scripts, and understand client processes.

Starts with S

a written set of lines or prompts that agents follow when speaking to customers — especially for calls, chats, or emails.

 
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