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G. Cartera Validación de conocimiento

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G. Cartera Validación de conocimiento

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About this activity

Formación asesores empresariales

Created by

Corporación Interactuar
Corporación Interactuar
Colombia

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G. Cartera Validación de conocimiento
 

G. Cartera Validación de conocimientoOnline version

Formación asesores empresariales

by Corporación Interactuar
1

¿Cuál es el objetivo principal del área de cobranza en Interactuar?

2

Según la Ley 2300 de 2023, ¿cuál de los siguientes contactos está prohibido?

3

¿Qué horario es permitido para hacer gestión de cobranza los sábados?

4

¿Qué acción debe tomar un asesor si el cliente está en la categoría C (61 a 90 días de mora)?

5

¿Qué indicador se busca proteger cuando se evita que un cliente pase de una categoría a otra de mayor riesgo?

6

¿Cuál es el rol principal del asesor en relación con las primeras cuotas?

7

¿En qué casos se puede considerar castigar una cartera?

8

¿Qué debe contener un acuerdo de pago registrado en Salesforce?

9

¿Cuál es la regla de oro sobre el tiempo para pactar un acuerdo después del día 21 del mes?

10

¿Qué acción se recomienda como parte de la estrategia diaria del asesor?

 
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