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REGULACIÓN D1

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REGULACIÓN D1

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Midamos tu conocimiento en regulación importante para atender cnales de almacenes D1

Created by

VIVIANA ALEXANDRA CALDERON - Estudiante
VIVIANA ALEXANDRA CALDERON - Estudiante
Colombia

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REGULACIÓN D1
 

REGULACIÓN D1Online version

Midamos tu conocimiento en regulación importante para atender cnales de almacenes D1

by VIVIANA ALEXANDRA CALDERON - Estudiante
1

En un caso donde un cliente recibe un producto vencido, ¿cómo debe actuar el agente según el procedimiento aprendido?

2

¿Qué consecuencias puede enfrentar un agente o la empresa si no se responde una PQR dentro del tiempo legal establecido?

3

¿Cuál es el objetivo principal de la normativa sobre PQR en los almacenes D1 y cómo impacta la atención al cliente?

4

¿Por qué es importante tratar todas las solicitudes con el mismo nivel de seriedad, sin importar el canal por el que lleguen?

5

¿Qué derechos tiene un cliente según la Ley 1581 de 2012 en relación con sus datos personales entregados a D1?

6

¿Qué medidas debe tomar un agente de atención al cliente de D1 al recibir una solicitud relacionada con el tratamiento de datos personales?

 
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