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Repasemos la atención al cliente

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Repasemos la atención al cliente

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About this activity

Pon a prueba tus conocimientos con estas preguntas fáciles.

Created by

Virginia Mascorro
Virginia Mascorro
Mexico

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Repasemos la atención al cliente
 

Repasemos la atención al clienteOnline version

Pon a prueba tus conocimientos con estas preguntas fáciles.

by Virginia Mascorro
1

Para que la empresa se mantenga en excelencia de los clientes, además de brindar precios competitivos y calidad ¿Qué mas se debe dar?

2

¿Qué es un servicio de excelencia?

3

¿Cuáles son los cuatro factores para una buena atención al cliente?

4

¿Cuáles son los 3 elementos importantes que se deben hacer en atención al cliente?

5

¿Cuál es la mejor forma de fomentar la buena atención de los trabajadores?

6

¿Cuál es un ejemplo de recompensas para el trabajador?

7

¿En que ejemplo se muestra una buena atención al cliente? El cliente llega a la tienda buscando un producto sin conocer el nombre de la marca.

Escoge una o varias respuestas

8

Pasos para una buena atención al cliente.

9

En caso de reclamo, El trabajador hace

10

¿Cuál es el principal continente donde se habla español?

 
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