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Enhancing Client Communications Beyond the CSM

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Enhancing Client Communications Beyond the CSM

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About this activity

Putting your knowledge to the test!

Created by

Morganne Whaley
Morganne Whaley
United States

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Enhancing Client Communications Beyond the CSM
 

Enhancing Client Communications Beyond the CSMOnline version

Putting your knowledge to the test!

by Morganne Whaley
1

The only person who can talk to a client is the CSM.

2

Who should be the first person to try starting and answering client comms?

3

You don't need to tag the team if you are going to handle the client's request.

4

Which of these is NOT a core principle of communicating effectively?

 
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