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Assessment GBDT 1

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Assessment GBDT 1

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About this activity

Baca dan faham..

Created by

sarah mamat
sarah mamat
Malaysia

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Assessment GBDT 1
 

Assessment GBDT 1Online version

Baca dan faham..

by sarah mamat
1

Berapakah jangka hayat untuk cheese nyahbeku?

2

Berapakah bilangan kain biasa dan kain grill perlu ada pada setiap syif di restoran?

3

DPS adalah nama singkatan bagi?

4

Sekiranya tetamu membeli Happy Meal di pandu lalu, mainan perlu diberikan secara langsung oleh?

5

Di antara berikut, pilih yang manakah peranan yang betul sebagai server. i. Menghantar pesanan Table Service ii. Boleh menjadi SOK Coach iii. Membuat check back apabila tetamu ingin beredar iv. Membantu sebagai runner jika diperlukan.

6

OEPE adalah nama singkatan?

7

Komunikasi yang baik melibatkan ciri-ciri seperti di bawah : i. Kata-kata ii. Sikap iii. Cara iv. Gerak isyarat

8

Apakah maklumbalas yang dipraktikkan di McDonald's?

9

Pilih kenyataan yang BENAR i. Latihan yang baik akan memberi kesam terhadap QSC, pusing ganti kru dan jualan ii. Hanya Pengurus Latihan sahaja yang beertanggungjawab melatih kru iii. Jurulatih Kru perlu menggunakan 4 langkah latihan iv. Fail selak dan Fail CTS merupakan bahan-bahan latihan.

10

Ali berlatih cara memasak kentang goreng mengikut prosedur yang di tunjukkan. Ayat ini menunjukkan langkah latihan_____

11

Memastikan datang bekerja tepat pada masa, produk cukup dan tempoh pegangan, kru diletakkan di station yang betul- ini merupakan perlakuan yang menunjukkan budaya apa?

12

Berapakan nilai yang ada pada McDonald's?

13

Berapakah kekerapan untuk kita melakukan pembersihan SOK?

14

Siapakah orang yang bertanggungjawab untuk memastikan makanan yang disediakan kepada tetamu memenuhi standard emas?

15

Masa keseluruhan untuk DPS adalah bawah 130sec, berapakah pula masa untuk "Service Time"?

 
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