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A-Z del Servicio al Cliente

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A-Z del Servicio al Cliente

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About this activity

Adivina palabras por letra sobre atención.

Created by

roberto gimenez
roberto gimenez
Colombia

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A-Z del Servicio al Cliente
 

A-Z del Servicio al ClienteOnline version

Adivina palabras por letra sobre atención.

by roberto gimenez
A
L
O
P
V
C
S
E
E

Empieza por A

Cualidad de tratar al cliente con cortesía y calidez.

Empieza por L

Fidelidad del cliente fruto de una buena experiencia de servicio.

Empieza por O

Guía para dirigir al cliente hacia la resolución de su consulta.

Empieza por P

Trámite formal que agrupa peticiones, quejas y reclamos del cliente.

Empieza por V

Profesional que ofrece productos o servicios y atiende al cliente.

Empieza por C

Persona que compra en una tienda, o que utiliza los servicios de un profesional o empresa

Empieza por S

Dirigir a alguien, al encontrarlo o despedirse de él, palabras corteses, interesándose por su salud o deseándosela, diciendo adiós, hola, etcétera.

Empieza por E

Prestar atención a lo que se oye.

Empieza por E

Capacidad de identificarse con alguien o entender a alguien y compartir sus sentimientos

 
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