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Physician Scheduling - Call Simulation

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Physician Scheduling - Call Simulation

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Physician Scheduling - Call Simulation

Created by

Maika Gabriela Saba Ortiz
Maika Gabriela Saba Ortiz
Dominican Republic

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Physician Scheduling - Call Simulation
 

Physician Scheduling - Call SimulationOnline version

Physician Scheduling - Call Simulation

by Maika Gabriela Saba Ortiz
1
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"Thank you for calling 'Internal North Orthopedics'. This is Gaby in a ______________. How can I help you today?"

2
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"I'll be glad to assist you with that. Do you mind providing me the following information _______, ____________ and ____________ before we start, so I can locate your account?"

3
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"Thank you, Mr/Mrs/Ms Patient, for confirming that information. You said you want o book an appointment with Dr. Ortho, Orlando, is that correct?" What does the agent needs to verify before continuing with the scheduling?

Choose one or more answers
 
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