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ATENCION AL CLIENTE

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ATENCION AL CLIENTE

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HOLA CHICOS, PONGAMOS A PRUEBA SUS CONOCIMIENTOS EN ATENCION AL CLIENTE

Created by

Gaby Gonzalez
Gaby Gonzalez
Ecuador

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ATENCION AL CLIENTE
 

ATENCION AL CLIENTEOnline version

HOLA CHICOS, PONGAMOS A PRUEBA SUS CONOCIMIENTOS EN ATENCION AL CLIENTE

by Gaby Gonzalez
1

¿Cuál es la actitud más adecuada al atender a un cliente que se queja por un alimento en mal estado?

2

En atención al cliente, es fundamental:

3

¿Qué debemos hacer si un cliente pide información sobre los alérgenos de un producto?

4

¿Qué actitud es mejor al recibir un cliente molesto?

5

¿Cuál es el objetivo principal de una buena atención al cliente en el rubro alimentario?

6

¿Qué frase es la más apropiada para usar con un cliente que espera ser atendido?

7

¿Qué es la inocuidad alimentaria?

8

Si un cliente solicita una recomendación, ¿cuál es la mejor forma de responder?

9

¿Qué debe hacer el personal si no sabe responder una pregunta técnica del cliente?

10

¿Qué importancia tiene el uniforme en atención al cliente alimentario?

11

¿Qué es lo primero que debe hacer un trabajador antes de comenzar su turno en un entorno alimentario?

 
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