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Conflicto: Resolución y Comunicación

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Conflicto: Resolución y Comunicación

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Desafía tus habilidades para resolver conflictos.

Created by

martina navarrete
martina navarrete
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Conflicto: Resolución y Comunicación
 

Conflicto: Resolución y ComunicaciónOnline version

Desafía tus habilidades para resolver conflictos.

by martina navarrete
1

¿Qué es la resolución de conflictos?

2

¿Qué técnica de gestión de conflictos se basa en la comunicación activa?

3

¿Qué estilo de resolución implica cooperar para satisfacer las necesidades de todos?

4

¿Qué hace un mediador en un conflicto?

5

¿Qué técnica ayuda a calmar emociones durante un conflicto?

6

¿Qué atributo facilita la resolución de conflictos?

7

¿Qué significa negociar con base en intereses?

8

¿Qué es la asertividad en conflictos?

9

¿Qué modelo valora intereses en lugar de posiciones?

10

¿Qué técnica ayuda a evitar la escalada del conflicto?

 
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