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Desafío de Resolución de Conflictos

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Desafío de Resolución de Conflictos

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Desafío rápido de resolución de conflictos.

Created by

FREDY RIVERA SALAZAR
FREDY RIVERA SALAZAR
Colombia

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Desafío de Resolución de Conflictos
 

Desafío de Resolución de ConflictosOnline version

Desafío rápido de resolución de conflictos.

by FREDY RIVERA SALAZAR
1

¿Qué describe la escucha activa en la resolución de conflictos?

2

¿Cuál es una técnica para desescalar emociones?

3

¿Qué papel cumple la mediación en un conflicto?

4

¿Qué significa negociar win-win?

5

¿Cuál es una señal de alerta en un conflicto?

6

¿Qué técnica ayuda a expresar necesidades sin culpar?

7

¿Qué es un acuerdo explícito?

8

¿Qué significa decir 'tiempo fuera' en un conflicto?

9

¿Qué rol tiene la empatía en resolución de conflictos?

10

¿Qué método implica buscar compromisos con límites claros?

 
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