New game
Download
SCORM download
To be used in an LMS (Moodle, Blackboard...)
Regular download
To be published on a website or blog.
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.
Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.
Get Academic Plan
If you wish, you can download a demo game here and test its integration:
Share game
Quiz
Quiz

Phone Call Groups Quiz

Integrate it into your platform
G. Classroom M. Teams
You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
Download
You have exceeded the maximum number of games you can integrate into Google Classroom with your current Plan.

To integrate as many games as you want in Google Classroom, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
You have exceeded the maximum number of games you can integrate into Microsoft Teams with your current Plan.

To integrate as many games as you want in Microsoft Teams, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan

Phone Call Groups Quiz

Quiz

(2)
Played 52
Create copy

About this activity

Classify each sentence into its call-group.

Created by

Brainda
Brainda
Indonesia
This game is a version of
Phone Call Groups Quiz

Download the paper version to play

Make your own free game from our game creator
Compete against your friends to see who gets the best score in this game
Make challenge

Top Games

 %
Anonymous
Anonymous
 %
%
%
You have exceeded the maximum number of games you can print with your current Plan.

To print as many games as you want, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Print your game
Phone Call Groups Quiz
 

Phone Call Groups QuizOnline version

Classify each sentence into its call-group.

by Brainda
1

Identify the group for this sentence: 'Good morning, this is Arif from TKJ XI. May I speak to the technician?'

2

Identify the group for this sentence: 'Hello, this is Lina from the Networking Department. I’d like to report an internet issue.'

3

Identify the group for this sentence: 'Good morning, TKJ Lab, Andi speaking. How can I help you?'

4

Identify the group for this sentence: 'Hello, IT Support Center, Lina here. What seems to be the problem?'

5

Identify the group for this sentence: 'Mr. Budi is not available right now. Can I take a message?'

6

Identify the group for this sentence: 'Could you hold for a moment while I check the technician?'

7

Identify the group for this sentence: 'I’ll put you through to the network administrator.'

8

Identify the group for this sentence: 'I’m sorry, you’ve reached the TKJ Lab, not the Library.'

9

Identify the group for this sentence: 'One moment please, I’ll check the server log.'

10

Identify the group for this sentence: 'I’ll transfer you to the system administrator.'

11

How should you greet when answering a business call?

12

What details should you collect when taking a message?

13

How should you place a caller on hold politely?

14

What should you do if the line is busy and you cannot connect?

15

How should you handle a wrong number?

16

What information should you avoid leaving in a voicemail?

17

When transferring a call, what is best practice?

18

What should you do after placing someone on hold and the wait time extends?

19

How should you respond when asked to connect the caller to a department?

20

What is a good way to confirm the caller's details?

 
Are you sure you want to leave the page?

If you leave the page, you will lose your game progress.