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A a la Z de la Atención al Cliente

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Adivina cada letra con conceptos de atención y servicio

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Colombia

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A a la Z de la Atención al Cliente
 

A a la Z de la Atención al ClienteOnline version

Adivina cada letra con conceptos de atención y servicio

by Jorge BADILLO MARIN
A
E
F
I
J
P
R

Empieza por A

Cortesía y buena disposición mostrada al usuario.

Empieza por E

Capacidad de entender y compartir las necesidades del usuario.

Empieza por F

Nivel de cortesía y observancia de normas durante la interacción.

Empieza por I

Datos y respuestas disponibles para consultas.

Empieza por J

Tratamiento igualitario y sin sesgos por parte del personal.

Empieza por P

Capacidad de atender en el tiempo prometido.

Empieza por R

Valoración de la dignidad del usuario durante la interacción.

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