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Professional skills W3 training

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Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan

Professional skills W3 training

Quiz

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About this activity

Small knowledge quiz

Created by

Alin
Alin
Germany

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Professional skills W3 training
 

Professional skills W3 trainingOnline version

Small knowledge quiz

by Alin
1

What does earning trust means to you?

Choose one or more answers

2

When you hear empathy, what do you think of?

3

What might make a customer be uncooperative or not engaged?

4

How do you stay calm and professional, even when faced with a difficult customer?

Choose one or more answers

5

What is 4+3*2/1?

6

What are some reasons not to say “Yes” right away?

7

What are some reasons not to say “No” right away?

8

Do you like this type of card reveal games?

Choose one or more answers

9

Would like to see more types of these games?

Choose one or more answers

Feedback

A & C

Actively listening and trying to understand another person's feelings and experiences without judgment

They're experiencing a mix of professional fears (job security, career pressure, learning curve) combined with personal stresses and change anxiety.

All of the above

Quick math.... it's 10

It could be the wrong solution for the customer

They’re likely speaking with many people in AWS, and someone else may have already committed to their request.

You better like these games

You better like these games

 
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