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Quiz Unit 6 - @ Work

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Quiz Unit 6 - @ Work

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About this activity

Choose the best option.

Created by

Silvina Velazquez
Silvina Velazquez
Colombia

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Quiz Unit 6 - @ Work
 

Quiz Unit 6 - @ WorkOnline version

Choose the best option.

by Silvina Velazquez
1

A. Where have you been? _____________ to get in touch with you all day. B. Sorry, I've been in a meeting.

2

______here for three years now.

3

Sorry for being late. I hope you ___________ long.

4

I've been working here ___________ ten years.

5

The number of tweets fluctuated _________ 1.5 and 1.8 million.

6

Customer satisfaction went up _________ 12%.

7

Another word for decrease is __________.

8

Plummet means to fall ___________.

9

Customer loyalty _________ between 2010 and 2012.

10

Over the last few years, an online presence ___________ increasingly important for any company.

11

I'm really sorry about that. I think I made a ________ there.

12

A: What's the problem? B: I can't _________ my emails.

13

A reduction in price is a _______ .

14

In customer service you need to listen to the customer and be ________.

15

Make sure you _______ the phone within three rings.

 
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