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Documentación, mejora continua y auditorías

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Documentación, mejora continua y auditorías

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Documentación, mejora continua y auditorías

Created by

Marcela González K
Marcela González K
Colombia

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Documentación, mejora continua y auditorías
 

Documentación, mejora continua y auditoríasOnline version

Documentación, mejora continua y auditorías

by Marcela González K
1

¿Qué se entiende por “información documentada” en las normas ISO?

2

¿Qué diferencia existe entre documentos y registros según las normas ISO?

3

Un registro es evidencia objetiva de que se ha realizado una actividad.

4

Ejemplo de registro en un sistema de gestión:

5

¿Qué requisitos básicos debe cumplir la información documentada según ISO?

6

Un riesgo de no controlar adecuadamente los documentos es:

7

¿Qué significa corrección en un sistema de gestión?

8

¿Qué es una acción correctiva?

9

Riesgos y oportunidades deben identificarse y gestionarse en todas las etapas del sistema

10

¿Qué es un programa de auditoría?

11

El alcance de la auditoría debe incluir

12

El alcance de la certificación define:

13

Un hallazgo de auditoría puede ser:

 
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