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CERTIFICACIÓN Q 4 EXPERIENCIA DEL CLIENTE

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CERTIFICACIÓN Q 4 EXPERIENCIA DEL CLIENTE

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CERTIFICACIÓN Q 4 EXPERIENCIA DEL CLIENTE

Created by

Gabriela Pazmiño
Gabriela Pazmiño
Ecuador

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CERTIFICACIÓN Q 4 EXPERIENCIA DEL CLIENTE
 

CERTIFICACIÓN Q 4 EXPERIENCIA DEL CLIENTEOnline version

CERTIFICACIÓN Q 4 EXPERIENCIA DEL CLIENTE

by Gabriela Pazmiño
1

Cuál es el flujo correcto para actualizar datos de dirección domiciliaria en Banca Web?

2

En que casos no aplica el punto de la Autenticacion y Seguridad.

3

La confirmación de datos del cliente, para teléfono y correo, aplica solo si el cliente nos indica que ha cambiado uno de estos datos?

4

Selecciona el tip de seguridad correcto

5

Cuáles son los atributos de experiencia de banco Pichincha?

6

Que es la experiencia del cliente?

7

Que significan las siglas INS:

8

Que significan las siglas TMO. y TME

9

Que significa se run cliente DIGITAL FIRST:

10

¿Qué permite identificar una medición constante de la experiencia de cliente?

 
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