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Letter of Complaint: Grade 11 Quiz

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Letter of Complaint: Grade 11 Quiz

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About this activity

Test your understanding of complaint letters.

Created by

Grade 11s
Grade 11s
South Africa

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Letter of Complaint: Grade 11 Quiz
 

Letter of Complaint: Grade 11 QuizOnline version

Test your understanding of complaint letters.

by Grade 11s
1

What is the main purpose of a letter of complaint?

2

Which element should appear first in a formal complaint letter?

3

Which tone is appropriate in a letter of complaint?

4

Which part explains the issue in a letter of complaint?

5

What should a complaint letter include about evidence?

6

Which ending is typical for a formal complaint letter?

7

Where should the subject line appear in a complaint letter?

8

Which salutation is appropriate for a formal complaint?

9

What should you avoid in a complaint letter?

10

What is a good alternative to demanding immediate action?

 
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