The Timekeepers - Operations & Booking Control Unit

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Vuestra misión es mantener toda la operación sincronizada. Esto incluye transporte, visitas culturales, acciones promocionales y horarios de proveedores.

Created by

Myriam Vergara

Spain

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The Timekeepers - Operations & Booking Control UnitOnline version Vuestra misión es mantener toda la operación sincronizada. Esto incluye transporte, visitas culturales, acciones promocionales y horarios de proveedores. by Myriam Vergara 1 One supplier informs about a 15-minute delay at 8:30. What’s your best move? a Wait and see if the problem resolves itself b Inform the group without adjusting anything c Ignore the delay d Immediately alert logistics to advance the shuttle and recalculate the flow 2 The ticketing system for the Alhambra temporarily crashes. How do you ensure the visit still happens on time? a Panic and cancel the visit b Contact the supplier to secure a manual entry contingency c Wait until the system is restored d Inform only the cultural team 3 The group unexpectedly grows from 12 to 20 people two days before the tour. What’s your first action? a Notify the shuttle company and check capacity b Inform the group there’s no availability c Ignore the change until the day of the event d Cancel the visit to the Alhambra 4 The Voicecraft team requests a 15-minute delay in the second stop due to group dynamics. How do you manage this without disrupting the rest of the schedule? a Deny the delay request b Allow the delay and hope it won’t affect anything c Cancel the last stop to gain time d Recalculate timings, inform logistics, and shift the promo window

The Timekeepers - Operations & Booking Control UnitOnline version

Vuestra misión es mantener toda la operación sincronizada. Esto incluye transporte, visitas culturales, acciones promocionales y horarios de proveedores.

by Myriam Vergara

One supplier informs about a 15-minute delay at 8:30. What’s your best move?

Wait and see if the problem resolves itself

Inform the group without adjusting anything

Ignore the delay

Immediately alert logistics to advance the shuttle and recalculate the flow

The ticketing system for the Alhambra temporarily crashes. How do you ensure the visit still happens on time?

Panic and cancel the visit

Contact the supplier to secure a manual entry contingency

Wait until the system is restored

Inform only the cultural team

The group unexpectedly grows from 12 to 20 people two days before the tour. What’s your first action?

Notify the shuttle company and check capacity

Inform the group there’s no availability

Ignore the change until the day of the event

Cancel the visit to the Alhambra

The Voicecraft team requests a 15-minute delay in the second stop due to group dynamics. How do you manage this without disrupting the rest of the schedule?

Deny the delay request

Allow the delay and hope it won’t affect anything

Cancel the last stop to gain time

Recalculate timings, inform logistics, and shift the promo window

You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.

The Timekeepers - Operations & Booking Control Unit

Quiz

About this activity

Created by

Download the paper version to play

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The Timekeepers - Operations & Booking Control UnitOnline version

by Myriam Vergara

One supplier informs about a 15-minute delay at 8:30. What’s your best move?

The ticketing system for the Alhambra temporarily crashes. How do you ensure the visit still happens on time?

The group unexpectedly grows from 12 to 20 people two days before the tour. What’s your first action?

The Voicecraft team requests a 15-minute delay in the second stop due to group dynamics. How do you manage this without disrupting the rest of the schedule?

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