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Gestión de Información al Cliente

Quiz

Played 13 %Accuracy 100 Average time 02:07

About this activity

Quiz sobre gestión de datos de clientes.

Created by

El Salvador

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Gestión de Información al Cliente
 

Gestión de Información al ClienteOnline version

Quiz sobre gestión de datos de clientes.

by NELY ELIZABET MOLINA FUENTES
1

¿Qué implica la gestión de información para la atención al cliente?

2

¿Cuál es un objetivo de esta gestión?

3

¿Qué herramienta se usa para gestionar información de clientes?

4

¿Qué proceso sigue la gestión de información?

5

¿Qué se busca al analizar la información del cliente?

6

¿Qué tipo de datos debe protegerse?

7

¿Qué beneficio aporta la gestión de información?

8

¿Qué no es parte de la gestión de información?

9

¿Qué aspecto ético es clave?

10

¿Qué se usa para facilitar la comunicación con clientes?

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