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Desafío SIKA: Servicio y Productos

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Desafío SIKA: Servicio y Productos

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Quiz rápido sobre canales, productos y criterios SIKA.

Created by

Michelle Mascheroni
Michelle Mascheroni
Bolivia

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Desafío SIKA: Servicio y Productos
 

Desafío SIKA: Servicio y ProductosOnline version

Quiz rápido sobre canales, productos y criterios SIKA.

by Michelle Mascheroni
1

¿Cuáles son los principales canales de atención al cliente en SIKA según la capacitación?

2

¿Qué productos pertenecen a las líneas más consultadas en Chile?

3

¿Qué información mínima debe recopilar un agente al recibir una consulta técnica?

Escoge una o varias respuestas

4

¿Qué significa el término aditivo en SIKA?

5

¿Qué criterio usa un agente para derivar un caso a un especialista técnico?

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6

Si un cliente solicita un producto para sellar fisuras, ¿qué familia de productos se debe considerar?

 
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