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Soft Skills: Communication Scenarios

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Soft Skills: Communication Scenarios

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About this activity

Practice empathetic and effective communication.

Created by

Denelyn Ramos
Denelyn Ramos
Philippines

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Soft Skills: Communication Scenarios
 

Soft Skills: Communication ScenariosOnline version

Practice empathetic and effective communication.

by Denelyn Ramos
1

Your teammate, Baldo missed a crucial project deadline. You need to address the issue with him without making him feel attacked or demoralized. Which approach is best?

2

Josepina is explaining a complicated task to a colleague who is new to the company. They seem confused, but they're not asking questions. Which approach is best?

3

Mutya accidentally sent a rude email to a client. She needs to apologize sincerely and reassure them that it won't happen again. Which approach is best?

4

Mariah needs to give a friend some constructive feedback on their presentation skills. She wants to be honest but also supportive and encouraging. Which approach is best?

5

Gom is trying to order food at a crowded restaurant, but the server is having trouble hearing him over the noise. Which approach is best?

 
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