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CRM y Gestión de Relaciones con Clientes

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CRM y Gestión de Relaciones con Clientes

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Desafío universitario sobre CRM y sistemas de información.

Created by

Andres Leon
Andres Leon
Ecuador

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CRM y Gestión de Relaciones con Clientes
 

CRM y Gestión de Relaciones con ClientesOnline version

Desafío universitario sobre CRM y sistemas de información.

by Andres Leon
1

¿Qué módulo de CRM se centra en aumentar la productividad de ventas enfocando en clientes rentables?

2

¿Qué función del CRM facilita que las llamadas sean gestionadas sin repetir datos?

3

¿Qué componente de CRM ayuda a clasificar iniciativas de marketing y rastrear correos?

4

¿Qué tipo de CRM analiza datos consolidados para insights de negocio?

5

¿Qué valor describe la rentabilidad de un cliente a lo largo del tiempo?

6

¿Qué busca un ERP en relación con procesos de negocio?

7

¿Qué módulo de CRM ofrece herramientas para configurar productos y cotizar ventas?

8

¿Qué enfoque describe un sistema de soporte a la toma de decisiones?

9

¿Qué capa de CRM facilita autoservicio basado en web para clientes?

10

¿Qué beneficio clave aporta CRM operativo al negocio?

 
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