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Capacitación RC- Día 1

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Capacitación RC- Día 1

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Played 246 %Accuracy 82 Average time 03:55
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Cuestionario sobre X-LITE y Neotel.

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Calidad y formación
Calidad y formación
Argentina

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Capacitación RC- Día 1
 

Capacitación RC- Día 1Online version

Cuestionario sobre X-LITE y Neotel.

by Calidad y formación
1

¿Qué dato se debe colocar en Display Name y User Name al configurar X-Lite?

2

¿Qué significa cuando en la pantalla de X- Lite dice la frase 'Ready / Your username is…'?

3

Para desloguearse en X-Lite, ¿qué se debe hacer?

4

¿Qué opción se debe seleccionar para editar un referente en Neotel?

5

¿Qué información debe actualizarse en el referente Neotel?

6

¿Qué se realiza al finalizar la edición del referente en Neotel?

7

¿Qué es un pago a cuenta?

8

Cuando un cliente regulariza lo vencido ¿En qué situación queda?

9

¿Cuál es el paso a paso para iniciar la carga de un convenio?

10

Hablo con un titular, le presento el detalle de la deuda, escalono los medios de pago, ofrezco un descuento y su saldo queda en $5.000.000, me comenta que tiene $4.200.000 y no tiene posibilidades de conseguir más dinero. ¿Qué tipo de convenio debo cargar?

11

Si yo cargo un acuerdo en 5 movimientos. ¿Cuál de estos acuerdos es valido?

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