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Sopa de Letras: Solución de Conflictos

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Sopa de Letras: Solución de Conflictos

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Sopa de letras sobre resolución de conflictos.

Created by

YENI
YENI
Colombia

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Sopa de Letras: Solución de Conflictos
 

Sopa de Letras: Solución de ConflictosOnline version

Sopa de letras sobre resolución de conflictos.

by YENI
1

¿Qué técnica se centra en identificar intereses en vez de posiciones?

2

¿Qué es la escucha activa?

3

¿Qué suele ser el Paso 1 en resolución de conflictos?

4

Qué técnica usa acuerdos voluntarios entre partes?

5

¿Qué tipo de conflicto es común en equipos?

6

¿Qué rol cumple un facilitador en resolución de conflictos?

7

Qué técnica genera opciones antes de decidir?

8

¿Qué significa un acuerdo de win-win?

9

Qué herramienta ayuda a entender emociones?

10

¿Qué implica la mediación estructurada?

11

¿Qué es la mediación en la resolución de conflictos?

12

¿Qué técnica fomenta la escucha activa en conflictos?

13

¿Qué es la negociación win-win?

14

¿Qué rol cumple la comunicación asertiva?

15

¿Qué implica la reparación de relaciones?

16

¿Qué es un conflicto estructural?

17

¿Qué técnica ayuda a generar opciones en conflicto?

18

¿Qué significa BATNA en negociación?

19

¿Qué es la empatía en resolución de conflictos?

20

¿Qué método reduce la escalada de un conflicto?

 
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