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Questionnement/reformulation : la découverte client

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Questionnement/reformulation : la découverte client

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Quiz sur les techniques d’écoute et reformulation en vente.

Created by

Méloé DILIBERTO
Méloé DILIBERTO
France

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Questionnement/reformulation : la découverte client
 

Questionnement/reformulation : la découverte clientOnline version

Quiz sur les techniques d’écoute et reformulation en vente.

by Méloé DILIBERTO
1

Que signifie SPIN dans SPIN Selling ?

2

Quel est l’objectif de la méthode entonnoir en découverte ?

3

Quels types de questions sont utilisés en phase découverte?

4

Quels sont les 4 types de reformulation ?

5

Quel est le rôle des questions d’Implication SPIN ?

6

Donnez un exemple de question Situation SPIN ?

7

Quel est l’objectif d’une reformulation miroir ?

8

Quel est l’objectif d’une reformulation d’écho ?

9

Qu’est-ce que la reformulation de synthèse vise ?

10

Quel avantage prendre des notes pendant l’entretien apporte-t-il ?

 
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