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Empatía y Comunicación Efectiva

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Empatía y Comunicación Efectiva

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Quiz sobre empatía, rapport y técnicas de comunicación.

Created by

BIBIANA CAMARGO DOMÍNGUEZ
BIBIANA CAMARGO DOMÍNGUEZ
Mexico

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Empatía y Comunicación Efectiva
 

Empatía y Comunicación EfectivaOnline version

Quiz sobre empatía, rapport y técnicas de comunicación.

by BIBIANA CAMARGO DOMÍNGUEZ
1

¿Qué es la empatía en comunicación?

2

¿Qué técnica ayuda a entender mejor lo que dice alguien a través de sus ideas?

3

¿Cuál es una forma de validar emociones en una conversación?

4

¿Qué describe el 'mirroring' en comunicación?

5

¿Qué tipo de preguntas fomenta una conversación profunda?

6

¿Cuál es la primera actitud a cultivar para control de interrupciones?

7

¿Qué resultado busca la utilización de nombres durante la conversación?

8

¿Qué describe mejor la 'escucha activa'?

9

¿Qué implica la actitud auténtica en la comunicación?

10

¿Qué técnica ayuda a crear un ambiente de confianza mutuo?

 
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