Quiz Session 20 - HSB Staff Administration

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Halo, Risers!

Selamat datang di Quiz Session 20, bagian dari rangkaian pembelajaran di Bootcamp Staff Administration. Quiz ini dirancang untuk mengasah pemahaman awal kamu mengenai Professional English

Selamat mengerjakan, Risers! 🚀

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Harisenin Moderator

Indonesia

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Quiz Session 20 - HSB Staff Administration


Quiz Session 20 - HSB Staff AdministrationOnline version Halo, Risers! Selamat datang di Quiz Session 20, bagian dari rangkaian pembelajaran di Bootcamp Staff Administration. Quiz ini dirancang untuk mengasah pemahaman awal kamu mengenai Professional English Selamat mengerjakan, Risers! 🚀 by Harisenin Moderator 1 Which kind of situastion is appropriate to describe Professional English? a Writing a clear and polite email to request a document from another department b Chatting with coworkers using slang during lunch break c Talking casually with friends after work d Using informal abbreviations in internal chat 2 Which respon is most appropriate if an administration staff wants to respon politely to a request but needs time to check the information? a “Let me check and get back to you shortly.” b “Wait a minute.” c “I don’t know yet.” d “I’ll tell you later.” 3 The statement “It’s okay to make small grammar mistakes as long as the message is clear” mainly emphasizes the importance of… a Balancing fluency and accuracy in communication b Accuracy over fluency c Fluency over accuracy d Avoiding grammar in spoken English 4 The correct sentence to use in a professional email is… a “Please find the report attached.” b “Hey, I sent the report.” c “I already sent it, okay?” d “Check this quickly.” 5 Which sentence demonstrates proper tone softening when giving instructions? a “Please prepare the agenda by 11 AM so it can be reviewed.” b “Why haven’t you sent the agenda?” c “You must submit the agenda now.” d “Send the agenda before 11 AM.” 6 Which the best response if the client complains about the document has not been received? a “I understand your concern. Let me check this for you.” b “That’s not my responsibility.” c “You should check again.” d “Please wait.” 7 Which phrase is MOST appropriate when chairing a meeting and moving to the next agenda item? a “Now, moving on to the next item on the agenda.” b “Let’s skip this part.” c “Next slide.” d “Anyone?” 8 Which is the best answer that follows the STAR METHOD in the job interview? a Describing the problem, action, and result clearly b Explaining personal opinions without examples c Talking only about responsibilities d Listing skills without context 9 A Colleague asks you a question you have already answered via email. What is the MOST professional verbal response? a “I’ve shared the details via email earlier—let me know if you need clarification.” b “Didn’t you read my email?” c “I already sent it.” d “Please check your inbox.” 10 You are asked to respond to a request, but the information is incomplete. Which response best maintains professionalism while managing expectations? a “I’ll need to confirm the details first before proceeding.” b “I cannot answer this.” c “Please resend the request.” d “This is unclear.”

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Quiz Session 20 - HSB Staff Administration

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About this activity

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Download the paper version to play

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Quiz Session 20 - HSB Staff AdministrationOnline version

by Harisenin Moderator

Which kind of situastion is appropriate to describe Professional English?

Which respon is most appropriate if an administration staff wants to respon politely to a request but needs time to check the information?

The statement “It’s okay to make small grammar mistakes as long as the message is clear” mainly emphasizes the importance of…

The correct sentence to use in a professional email is…

Which sentence demonstrates proper tone softening when giving instructions?

Which the best response if the client complains about the document has not been received?

Which phrase is MOST appropriate when chairing a meeting and moving to the next agenda item?

Which is the best answer that follows the STAR METHOD in the job interview?

A Colleague asks you a question you have already answered via email. What is the MOST professional verbal response?

You are asked to respond to a request, but the information is incomplete. Which response best maintains professionalism while managing expectations?