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Troubleshooting Basics

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About this activity

Test your trouble-shooting knowledge.

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Troubleshooting Basics
 

Troubleshooting BasicsOnline version

Test your trouble-shooting knowledge.

by Marwa Farghali Ahmed Nassar
1

What is troubleshooting?

2

What is the first step in systematic troubleshooting?

3

When a computer does not turn on at all, what could be the problem?

4

Why is systematic troubleshooting important?

5

What should you do FIRST when internet is not working?

6

Restarting the router helps because:

7

Loose or damaged cables can cause:

8

What should you do if all troubleshooting steps fail?

9

What is done in Step 4 of systematic troubleshooting?

10

Why is documentation important in troubleshooting?

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