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Adivina la Queja por Letra

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Adivina la Queja por Letra

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About this activity

Adivina la palabra por cada letra.

Created by

Ana Ruiz Clares
Ana Ruiz Clares
Spain

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Adivina la Queja por Letra
 

Adivina la Queja por LetraOnline version

Adivina la palabra por cada letra.

by Ana Ruiz Clares
R
R
B
V
Q
B
F
G
I
T

Empieza por R

Solicitud escrita donde se pide una compensación por un perjuicio sufrido.

Empieza por R

Color de la copia de la hoja de reclamaciones que se queda el establecimiento.

Empieza por B

Color de la copia que se debe enviar a la Administración.

Empieza por V

Color de la copia que se queda el cliente como resguardo.

Empieza por Q

(Número escrito) Nuevo plazo máximo de días para resolver una reclamación según la ley de 2023.

Empieza por B

Método de envío postal que sirve de prueba legal ante un juicio.

Empieza por F

Lo que deben hacer obligatoriamente tanto el cliente como la empresa en la hoja.

Empieza por G

Principio básico: poner una queja nunca puede costar dinero al cliente.

Empieza por I

Siglas de la norma internacional (10002) que regula la gestión de quejas.

Empieza por T

Derecho del cliente a saber en qué estado se encuentra su queja en todo momento.

 
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